The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. How much longer should the Sun remain in its stable phase? You do not need to reapply for your bus pass. This can be done by visiting a participating library only. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. It is no longer. In the unlikely event that your pass does not arrive, you should call. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. However, you may not be allowed to use your bus pass on night buses i.e. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. I have applied for my new bus pass, what should I do with my current pass? Your older person's bus pass is valid for four years. How does violence against the family pet affect the family? All content 2023 Southend-on-Sea City Council. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Most young disabled (under 16) pass holders should have received a short form to return. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Open all. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Your new pass will be valid for 2years. What type of medicine do you put on a burn? Login to renew or manage your Bus Pass and to keep your details up to date. Application forms for the 'English National Concessionary Travel Scheme . Older person's bus pass renewal. The county council will not reimburse you for any charges levied by medical specialists or advocates. Learning impairment that has resulted in an arrested state of development before adulthood. My new bus pass will not work when I place it on the smart card reader on the bus. It does not store any personal data. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. When can I use my concessionary bus pass in Gloucestershire? 1 week before current vouchers expire. Blackburn with Darwen: Changes to personal details Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. You can apply for your renewal bus pass online. This can be done online or at a participating library. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Age-related pass or vouchers. Call us on 0345 200 0388 for an application form or for assistance completing one. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Passes that were automatically renewed should be received by 1st March 2023. Please still, Older Persons bus passes will normally be automatically renewed. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. If you have any questions, please contact Essex County Council by calling0345 743 0430. Can I use my disability-related with a companion bus pass in other parts of England? You will need to apply to your new local authority for a new pass. For more information please call 0345 200 0388 or email:[email protected]. If it has already expired, please call 0345 678 9088 to arrange a renewal. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You may be eligible for financial support. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Bus If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Contact us on 0300 456 0100 or email [email protected] to receive individual advice. You won't need to renew your bus pass when it expires. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Our free email alerts will help keep you up to date with the things that matter to you. Necessary cookies are absolutely essential for the website to function properly. You have moved since your last bus pass was issued and not informed us. You can renew your bus pass up to 8 weeks before it expires. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. However, GCC has not been involved in this. What should I do? You will need to apply to this authority for a new pass. I currently have a disability-related bus pass with companion entitlement. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. I have not had an automatic renewal what do I do? The list of these services is on the GCC web site, under Transport. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Do not include common words or names. If you have not received your renewal form, please contact our information line on 0345 600 0659. Welcome to the Highways Service Information Centre. You will need to pay 10 to replace this pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Other Scottish passes arent accepted on the trams. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. How do I apply for a disabled persons bus pass? Lee Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. An older persons bus pass has exactly the same benefits as a disabled persons pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. How did the American colonies actually win the war and gain their Independence from Britain? Can I use my pass on Trains? The cookie is used to store the user consent for the cookies in the category "Other. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. 4 Apply online. You can find your renewal code located in the box towards the bottom of your renewal letter. What do I do about my concessionary bus pass? Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. What time can I use my bus pass outside of Gloucestershire? We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Are you struggling with the cost of living crisis? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The passes will be sent out automatically but people should call the bus renewal hotline . The way of applying may be different to the way you applied in Gloucestershire. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You do not need to renew an igo card. We will need to see evidence of your new address. But opting out of some of these cookies may affect your browsing experience. Click or tap the rating which best represents your experience. I have moved into Gloucestershire. Update or cancel a card. I am a disabled pass holder, will I receive a bus pass renewal letter? If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Can I use my pass on Trains? Concessionary bus passes will no longer be renewed automatically. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. 3 Post office. Where can I get a bus pass for an older person? *A. Currently this is at age of 66. Have you moved? There is no need to contact us until we get in touch with you. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. How long will it take to get a bus pass following a renewal/application? Please ensure that you keep us informed of any changes to your name or address. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. In London, you can use your card on buses but not on the Underground Train services. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Apply for a new age-related pass. These cookies track visitors across websites and collect information to provide customized ads. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Dont include personal or financial information like your National Insurance number or credit card details. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. This can be your email address or set to something memorable for you. system now generates new passes automatically at least a fortnight before the Renewing your Bus Pass. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Customers will receive their new pass to the registered address at least1 week before their current pass expires. You don't have to do anything, unless you have moved since we sent you your last pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. These cookies ensure basic functionalities and security features of the website, anonymously. It costs 10 for a new card. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. 5 Other ways to apply. I have moved out of Gloucestershire. This should include: -. Changes To Renewal Of Concessionary Bus Passes. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Further information. current pass expires so pass holders dont need to do anything, just wait for a Read and contribute to the 20 readers' comments . for staff to amend your details and arrange for a renewal pass. Can I use my bus pass on Park and Ride Services and Airport Transport Services? If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. You can apply for a disabled persons bus pass if you are a Medway resident. Major investment in boroughs schools continues! This cookie is set by GDPR Cookie Consent plugin. Find out more about an igo card. Essex County Council is not responsible for this. Your bus pass will be renewed automatically. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you currently receive Travel vouchers you will receive a renewal form at your registered address. The new pass is free. We will post your renewed bus pass 18days before the old one expires. What is the cause of the card not working? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. For those people needing to apply for their renewal this too can now be done byApplying online. Can I use my English senior citizen bus pass in Scotland? GCC understand there was a discount being offered for some local train travel. These are mostly people who have held a bus pass since at least 2008 and will now be . Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. You can start using your new pass immediately, just like you would with a new debit or credit card. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Alternatively, you can renew your pass online. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you move address, update the details on your bus pass at least three weeks before the renewal date. We also use cookies set by other sites to help us deliver content from their services. No, your bus pass cannot be used on National Express services. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. For further information see www.gloucestershire.gov.uk/fairprocessing. You will receive your pass by post within 5 working days. To get an older persons bus pass you must 2 Apply to your local council. 5 How long does it take to renew an older persons pass? My age-related pass has now expired but I have not received a new one. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Apply for or renew your bus pass. . Daily fare: $2.00. We use some essential cookies to make this service work. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Auto-renewal for an older person's bus pass. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If you have moved address since receiving your bus pass, please notify us of your new address . A letter and a renewal application form will be sent to you automatically you can also use the application form below. Your browser does not allow scripting so some of the features of this page may not work. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Applicants whose pass was issued due to a disability will continue to be automatically renewed. If you have an older person's pass that expires in the next two months renew online with the following links: -. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. You can make updates to the following details before your bus pass renews: your appearance. How long will my new bus pass be valid for? If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. March 2023 renewals. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays.
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